One Xalapa Las Animas, Xalapa

I had a mixed experience at this hotel. The room was nice and clean, and the maid service was great, but I faced some uncomfortable situations with rude staff, which really dampened my stay. While I appreciated the cleanliness and upkeep of my room, the unwelcoming atmosphere from some of the front desk employees makes me hesitant to return.

I stayed at this hotel recently and had mixed feelings. The room was clean and comfortable, which was a big plus. However, my experience with the front desk staff was quite disappointing due to some rude behavior, which really affected my stay. On the bright side, housekeeping did a great job keeping my room tidy every day, but overall, I wouldn't recommend this place due to the attitudes of some staff members.

I had a mixed experience at this hotel. On the positive side, the rooms were nice and clean, and maintenance was consistent during my stay. However, I faced some rude behavior from certain staff members, which left a sour taste in my mouth. Overall, the cleanliness of the rooms was commendable, but the attitudes of the front desk staff were a significant drawback.

I had a mixed experience at this hotel. The room was nice and clean, and the maid service was excellent. However, the behavior of some staff members at the front desk was very rude and unpleasant. This made my stay uncomfortable, especially as an American guest. I appreciate the cleanliness, but the overall attitude of the staff really put a damper on things.

I had mixed feelings about my stay. While the room was nice and clean with daily housekeeping, my interactions with the front desk staff were quite unpleasant. Some of them were very rude, which really put a damper on the experience. I won't be returning because of that, despite the room being well-kept.

I had a mixed experience during my stay. The rooms were really nice and kept clean, but I faced some uncomfortable interactions with certain staff members. The location was fine, but it felt overshadowed by the negative customer service experiences. Overall, it was a disappointment considering the potential the hotel has.

My recent stay at this hotel had its ups and downs. The rooms were clean and well-kept, which was a definite plus, but I experienced some uncomfortable interactions with staff at the front desk. On the bright side, housekeeping was consistently on point, and the location was convenient. Unfortunately, the level of service I encountered just wasn’t up to par, which left a bitter taste regarding my overall experience.

I had a mixed experience at this hotel. The room was nice and clean, but I faced some uncomfortable situations with a few staff members at the front desk. While the housekeeping was consistent and kept my room tidy every day, I was put off by the rude behavior of some employees. Overall, the hotel was decent, but the situation with staff diminished my overall stay.

I had a mixed experience at this hotel. The room was nice and clean, which I appreciated. However, some of the front desk staff were quite rude, and that left a bitter taste during my stay. It's a shame because the housekeeping was on point, coming in daily and keeping the room tidy. Overall, while the room met my expectations, the service didn't really match up, which is a letdown.

I had a mixed experience at this hotel. The rooms were nice and clean, and I appreciated the daily housekeeping. However, I encountered some rude behavior from the front desk staff that left a sour taste. It's unfortunate because the accommodations were decent, but I don't think I'll return due to the attitude of some employees.